We take your privacy very seriously and are committed to protecting the personal information you provide when using our website (hereinafter referred to as the “Website”). By using our services, you agree to the collection, use and protection of your personal information in accordance with this Privacy Policy. This Privacy Policy applies to all services provided through the Website, including product purchases, account creation, newsletter subscriptions, etc.
Information We Collect
When you use our services, we may collect the following types of information:
– Personally identifiable information: including your name, gender, email address, phone number, shipping address, billing address, etc., for processing orders, providing customer service, and improving your shopping experience.
– Payment information: We will collect your payment information, such as credit card number, payment method, etc., but we will not store your credit card details. Payment information is only processed through our payment processing partners.
– Account information: If you register an account, we will collect your account name, password, historical purchase records, etc., in order to provide you with personalized services.
– Browsing information and log data: We may collect your browsing history and behavior data on this website, including IP address, browser type, operating system, access date and time, etc., in order to optimize the website experience and conduct analysis.
– Location data: In some cases, if you allow us to do so, we may collect your location data in order to provide more accurate delivery services or recommend products.
How we use your information
We will use the information we collect for the following purposes:
– Processing and fulfilling orders: Use your personal information for order processing, payment, delivery, return and exchange services.
– Customer service: Use your contact information to provide customer support and help answer your questions.
– Marketing and promotion: Send you personalized offers, promotions and product recommendations based on your interests and purchase history via email, SMS or other means. If you do not want to receive this information, you can unsubscribe at any time.
– Website improvement and optimization: Use your browsing data and feedback to optimize website content, functionality and user experience.
– Legal compliance: Ensure that our operations comply with applicable laws, regulations and industry regulations, and respond to possible disputes.
How to protect your information
We take reasonable technical and administrative measures to protect your personal information and prevent data loss, unauthorized access, disclosure, tampering or destruction. Specific measures include but are not limited to:
– Data encryption: We use secure encryption technology to transmit and store your payment information and sensitive data.
– Restricted access: Only authorized personnel can access your personal information to ensure information security.
– Secure payment: All payment transactions are processed through trusted payment gateways, and payment information is not stored on our servers.
Despite the above security measures, no online service can be 100% secure. Therefore, we cannot guarantee the complete security of your information on the Internet.
Sharing with third parties
We will not sell or rent your personal information to any third party, but we may share your information with third parties in the following circumstances:
– Service providers: We may share necessary personal information with third-party service providers (such as logistics companies, payment processing companies, email marketing service providers, etc.) to complete order processing and provide related services. These service providers can only use your information within the scope of providing services to us and need to ensure data security.
– Legal requirements: If required by law or in legal proceedings, we may disclose your personal information to protect our rights, property or safety, or comply with legal obligations such as court decisions, government requests, etc.
– Mergers and acquisitions: When we conduct a corporate merger, acquisition or asset transfer, your personal information may be transferred to the new owner as part of the assets. We will notify you of these changes in an appropriate manner.
Your rights
Subject to applicable law, you have the following rights with respect to your personal information:
– Right of access: You have the right to inquire about the personal information we hold about you.
– Right of correction: You have the right to correct your personal information to ensure that it is accurate and complete.
– Right of erasure: In certain circumstances, you can request the erasure of your personal information (e.g., if you close your account or stop using our services).
– Right to restriction of processing: In certain circumstances, you can request the restriction of our processing of your personal information.
– Right to data portability: You have the right to request that we transfer your personal information to another service provider (where technically feasible).
– Withdrawal of consent: You can withdraw your consent for us to collect or process your personal information at any time. If you withdraw your consent, we will stop the relevant data processing.
If you have any questions or need to exercise the above rights, please contact us as follows.
Links to third-party websites
Our website may contain links to third-party websites. Please note that the privacy policies of these third-party websites may be different from ours. We are not responsible for the content, privacy policies or practices of these websites. Please be sure to check their privacy policies when visiting these third-party websites.
Children’s privacy protection
Our services are not specifically intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete that information as quickly as possible.
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